Child Care Operations Assistant

Department: Child Care and Learning Centre
Position covered by the Collective Agreement with USW Local 4120

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. 
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General Purpose

Reporting to the Business Operations Manager, the Child Care Operations Assistant is responsible for the efficient scheduling of classroom, kitchen, and office staff to ensure the provision of a high-quality early learning environment. The Child Care Operations Assistant has at least one year of experience in an early learning setting and familiarity with the administrative requirements of child care. Functioning under the direct supervision of the Business Operations Manager and functional guidance of the Director, Child Care Operations Administrator, and Pedagogical Leader, the Child Care Operations Assistant is accountable for the daily, weekly, and monthly scheduling of staff to ensure compliance with the CCEYA ratio requirements and CCLC operational requirements.

Duties and Responsibilities

• Creating and revising the daily, weekly, and monthly schedules to ensure coverage for program meetings, staff lunch breaks, practicum tutorials, family meetings, morning and afternoon ratio, office, and kitchen
• Screening phone calls and in-person visitors; supporting with administrative duties; and working in ratio in the child care classrooms
• Arranging coverage for time-off requests based on supply availability, student class schedules, and ability in the specified classroom
• Admitting visitors using electronic access camera system, relaying messages to classrooms, supporting safe arrival process by monitoring attendance and contacting families
• Providing classroom support including the responsive care for children and assisting with basic physical needs such as feeding, resting, toileting, and dressing
• Maintaining health and safety standards, including providing appropriate supervision of children, following all required sanitary practices, executing basic first aid as required, and following outlined protocols during emergencies
• Interacting with children during play to expand their development and learning; supporting children’s interactions and relationships

Requirements

The Child Care Operations Assistant must possess excellent communication and interpersonal skills for working collaboratively with the CCLC staff team, being the first point of contact in the front office, and supporting classrooms in ratio. Confidence, sound judgement, and flexibility are necessary skills for the daily scheduling of a large staff team within the legislative requirements of the Child Care and Early Years Act (CCEYA). An ability to respond appropriately in sensitive and emergency situations is required. An ability to work in a fast-paced environment, adapt to changing needs and priorities, and appropriately direct calls and manage challenging situations is essential. The Child Care Operations Assistant must maintain professional boundaries and confidentiality at all times.

Qualifications include:

• 1 year of experience in an early learning setting and familiarity with administrative requirements of child care
• Post-secondary education in early childhood studies is preferred
• Experience coordinating staffing in an environment with complex scheduling needs is preferred
• Current registration with the College of Early Childhood Educators is preferred
• Current certification in Standard First Aid and CPR-C (infant/child) certification and a current Vulnerable Sector Police Check is required.
• Proficiency using Microsoft Office applications, Word processing, iPad apps, CourseLink, electronic scheduling, and time management software
• Proficient using computer, photocopier, laminators, iPad, and small office equipment
• Demonstrated excellent attendance record.

Accommodations are available during all phases of the recruitment process. Applicants need to make their needs known in advance.

Employee Type: Regular 
Position Number: 10925994 
Classification: USW, Local 4120 Salary: Band 3  
USW Local 4120 Wage Grid

*Tentative evaluation; subject to final review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 04/27/2026  
Closing Date: 05/04/2026